Politique de confidentialité

1. Introduction

This Politique de confidentialité explains how SkylineTravel ("we", "us", "our") collects, uses, shares, and protects Votre Informations personnelles when you use our website and services. We are committed to ensuring the privacy and security of Votre personal data and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our services, you acknowledge that Vous avez read and understood this Politique de confidentialité.

2. Information We Collect

We may collect the following types of Information:

• Informations personnelles: Nom, E-mail Adresse, Numéro de téléphone, postal Adresse, Date de naissance
• Travel Documents: Passport Détails, visa Information, ID card Détails
• Travel Préférences: Seating Préférences, dietary requirements, travel Destinations
• Compte Information: Connexion credentials, Compte Paramètres
• Communication: Emails, chat messages, Téléphone calls with our Client service
• Technical Information: IP Adresse, browser type, device Information, cookies

3. How We Use Votre Information

We use Votre Information for the following purposes:

• To provide and manage our travel services and products
• To process Réservations, payments, and refunds
• To communicate with you about Votre Réservations and provide Client support
• To personalize and improve Votre experience with our services
• To administer our Fidélité program and provide relevant offers and benefits
• To comply with legal obligations and resolve disputes
• To detect and prevent fraud or Autre illegal activities
• For marketing purposes, Sujet to Votre consent where Requis

4. Legal Basis for Processing

We process Votre personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of our contract with you
• Legitimate Interests: Processing necessary for our legitimate Affaires interests
• Consent: Processing based on Votre specific consent
• Legal Obligation: Processing necessary to comply with our legal obligations

5. Data Sharing and Disclosure

We may share Votre Information with:

• Travel service providers (airlines, hotels, car rental companies, etc.)
• Paiement processors and financial institutions
• Third-party service providers who perform services on our behalf
• Government authorities when Requis by law
• Affaires partners for joint marketing efforts, with Votre consent

We do not sell Votre Informations personnelles to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect Votre personal data against unauthorized access, accidental loss, or damage. However, Non security system is impenetrable, and we cannot guarantee the security of our systems 100%.

7. Data Retention

We retain Votre personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the Montant, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Votre Rights

Under applicable data protection laws, Vous avez the following rights:

• Right to access Votre personal data
• Right to rectify inaccurate personal data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

9. Cookies

We use cookies and similar tracking technologies to enhance Votre browsing experience, analyze site traffic, and personalize content. You can control cookies through Votre browser Paramètres, although disabling certain cookies may affect the functionality of our website.

10. Changes to This Politique de confidentialité

We may Mettre à jour this Politique de confidentialité from Heure to Heure to reflect changes in our practices or for Autre operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Politique de confidentialité on our website with a Nouvelle effective Date.

11. Contact Us

If Vous avez questions about this Politique de confidentialité or our data practices, Veuillez contact our Data Protection Officer at:

E-mail: info@skylinetravel.it
Adresse: Via Vitruvio, 43, 20124 Milano MI, Italy
Téléphone: +39 02 66711143